Comprehensive management service
All solutions for the creation, integration, and permanent management of collective self-consumption or an energy community.
Global Vision
Experts in all operations and processes of collective self-consumption projects.
Technology and Innovation
Implementation of advanced technologies.
Country coverage
We provide service to any point in the State.
The complete solution
We offer comprehensive advisory services during the initial phase of shared energy projects. We ensure that each project starts with a solid foundation through a thorough assessment that identifies specific needs and opportunities.
What does our initial advisory include?
- Information gathering: We collect detailed information about the current state of the energy infrastructure and the needs of the community.
- Feasibility analysis: We assess the technical and economic viability of the project, taking into account factors such as resource availability, applicable technologies, and associated costs.
- Project diagnosis: We develop a comprehensive diagnosis of the project to ensure that each shared energy initiative starts with solid planning and structure, thereby increasing its chances of long-term success and sustainability.
- Ongoing support: We provide continuous support throughout the initial phase to ensure the project progresses according to the established plan and to address any questions or issues that may arise.
We offer a specialized technical advisory service for the collection of energy generation data. With our technical support, you’ll be able to make informed decisions based on accurate and up-to-date data, thereby maximizing the efficiency and positive impact of your energy community.
What does this service include?
- Requirements analysis: We identify the specific needs of your project to ensure that the collected data is accurate.
- Implementation of advanced technologies: Guidance on implementing current technologies for data collection and monitoring, ensuring maximum accuracy and efficiency.
- Process optimization: We assess and optimize data collection processes to improve the profitability and sustainability of your project.
- Training and support: We provide detailed training and ongoing support to ensure your team can manage and interpret the data we provide.
With our technical advisory service, we ensure that energy generation data collection is carried out efficiently and accurately, contributing to the continuous improvement of the energy system.
With our preliminary reports, you’ll be able to plan and implement self-consumption projects with confidence, ensuring that your energy community has a solid base of interested members from day one.
What do our preliminary reports include?
- Cost and savings projections: We provide a detailed estimate of initial costs, as well as long-term savings, to help you make informed decisions.
- Environmental impact: We assess the environmental impact of implementing self-consumption systems, highlighting the benefits in terms of CO2 emission reductions and other ecological advantages.
- Personalized recommendations: We offer specific suggestions to optimize self-consumption, including guidance on technologies and management strategies.
This comprehensive approach ensures your self-consumption projects are successfully developed, delivering both economic and environmental benefits.
We conduct a thorough analysis to determine the suitability of potential members of the energy community. We ensure that the energy community is composed of individuals who bring value and help achieve the shared goals of self-consumption and sustainability.
What does this process include?
- Assessment of energy needs: We analyze the energy needs of each potential member to ensure their participation is beneficial both for them and for the community.
- Economic analysis: We evaluate whether joining the energy community is financially advantageous for each member, considering the payment model and their short- and long-term savings.
- Personalized recommendations: We provide tailored recommendations for each member, helping them integrate effectively and contribute positively to the energy community.
Through detailed analysis and personalized advice, we ensure that each member can optimize their savings and improve their energy efficiency. This not only maximizes individual benefits but also fosters a stronger and more collaborative energy community.
We are committed to actively promoting the energy community in its local area. Our goal is to help you attract new members who want to be part of this shared energy project.
What strategies do we use to ensure the information reaches everyone?
- Local advertising campaigns: Ads in local media, posters, and participation in community events.
- Social media: Regular posts on our social media platforms to inform about managed energy communities, announce openings, and share registration deadlines for new members.
- Collaboration with local entities: We work with municipalities, schools, and other organizations to spread the word about the creation of energy communities.
- Informational sessions: We organize talks and workshops to explain what an energy community is, how it works, and the benefits it offers—highlighting the energy and economic savings reflected in electricity bills. In addition, we provide detailed information on how to register through our digital onboarding platform, Elecsum Share.
Through these actions, we aim to ensure that more and more people discover the benefits of joining an energy community and are encouraged to join us in this journey toward the energy transition.
We offer a personalized support service to assist our members in managing the modification of their Third-Party Access to the Network (ATR) contract, with the goal of activating their self-consumption. We take care of facilitating the entire process to ensure a smooth and complication-free transition.
What does this service include?
- Initial advice: We provide the member with detailed information on the necessary steps to modify their ATR contract to activate self-consumption.
- Application processing: We handle the preparation of all required documentation for the contract modification, and we guide and accompany the member throughout the entire ATR modification process.
- Information on surplus compensation contracts:We inform the member of the need to sign a new surplus compensation agreement with their energy retailer, to ensure they receive the corresponding financial compensation.
- Process monitoring: We carry out continuous follow-up on the status of the application on behalf of our members.
- Member support: We are available to resolve any questions or issues that may arise during the contract modification process.
Through this service, we aim to ensure that our members can activate their self-consumption via a clear, easy-to-understand, and efficient procedure.
Simplify your energy management with our comprehensive billing and collection service.
What do we offer?
- Invoice issuance: We prepare and send monthly or annual invoices to the members of collective self-consumption systems or energy communities, clearly breaking down self-consumed energy and compensated surplus energy. This helps members easily understand their expenses and see the benefits of their participation.
- Collection management: We handle the entire payment collection process to ensure that members meet their financial obligations.
- Payment tracking:We continuously monitor payments to identify any delays or issues. In case of pending payments, we proactively contact the members to resolve the situation efficiently.
- Member support: We offer a dedicated customer support service to address any questions or issues related to billing and payments. Ongoing support is provided to help our members understand their invoices and learn how to optimize both their energy use and costs.
With this comprehensive service, we take care of the entire administrative management related to billing within the energy community.
We take care of the fast and efficient management of the reserve member pool within the energy community.
How does our reserve member pool management work?
- Registration and selection Interested individuals can register to join the energy community through our onboarding platform, Elecsum Share. We evaluate each application to ensure it meets the community’s technical, geographic, and consumption criteria.
- Monitoring and updating We use advanced digital tools to monitor the availability of reserve members in real time and automatically update the list. This allows us to respond quickly to any changes in the distribution agreement.
- Member assignmentWhen a member leaves the community or there is a need to increase the shared capacity, we assign new members from the reserve pool efficiently and in a coordinated manner, ensuring continuity and stability of shared energy supply.
- Support for potential members: We maintain open communication with individuals in the reserve pool, informing them of their application status and notifying them about opportunities to join the current community or others created in the future near their supply point.
This system ensures that there are always members available to cover vacancies or expand the energy community, maximizing the use of generated energy and ensuring the long-term sustainability of the project.
We take care of the entire process of onboarding and offboarding members in the energy community, ensuring a smooth and efficient transition.
What does this service include?
- Onboarding of new members: We manage the full onboarding process, from receiving the application to full integration into the community. This includes data verification, support with the modification of the Access to Third Party Network (ATR) contract, and a welcome communication.
- Offboarding of existing members: We handle the deregistration process, ensuring all legal and administrative requirements are met. This includes deactivation, contract termination, and the management of any outstanding balance (if Elecsum is responsible for billing).
- Database update: We keep all member records up to date, facilitating the day-to-day management of the energy community.
- Member support: We provide assistance throughout the entire onboarding and offboarding process to resolve any questions or issues that may arise.
With this service, we ensure efficient member management within the energy community, optimizing the use of produced energy and ensuring the project's long-term sustainability.
Our specialized technical team is responsible for managing and implementing the necessary changes in distribution coefficients—an essential task to ensure fair and efficient energy distribution among all members of the energy community.
What is the distribution coefficient?
The distribution coefficient refers to the percentage of generated energy allocated to each member of the energy community. This coefficient can vary depending on several factors, such as individual energy consumption, specific user needs, and agreements established within the community.
How do we manage changes in the distribution coefficient?
- Energy consumption analysis: We conduct a detailed study of each member's energy consumption to identify specific needs and consumption patterns.
- Energy production evaluation: We monitor the energy production of photovoltaic installations to ensure optimal distribution.
- Adjustment of coefficients: We propose adjustments to the distribution coefficients to guarantee fair and efficient energy allocation, taking into account existing agreements, each member’s needs, or instructions from the project promoter.
- Implementation and monitoring: We implement the agreed changes and continuously monitor them to ensure the distribution coefficients adapt to the community’s evolving needs.
With our expertise and advanced technology, we ensure the continuous optimization of energy resources, adapting to the dynamic needs of each community to guarantee maximum efficiency and sustainability.
Our application, Elecsum App, not only simplifies energy management but also provides direct interaction with your clients through pop-up notifications. These alerts allow users to receive recommendations to improve their savings and learn about additional products and services.
What are the benefits of our pop-up notification service?
- Direct interaction: Keep your clients informed and engaged with real-time notifications.
- Promotion of additional services: Offer complementary products and services that can enhance the user experience, such as battery installation, electric vehicle (EV) charging points, aerothermal systems, home automation, and security.
- Efficient energy use recommendations: Send notifications with tips to help members optimize their energy usage and reduce costs.
- Personalization: Notifications are tailored to the specific needs and preferences of each user.
With this service, we ensure that members are always up to date with the latest news and opportunities that benefit them—enhancing both their satisfaction and loyalty.
We provide you with exclusive access to our application designed to monitor, control, and optimize the energy performance of your energy community.
What features does our Developer Dashboard include?
- Self-Consumption Codes (CAUs) under the same promoter profile: View and manage all self-consumption codes (CAUs) associated with your promoter profile, allowing easy administration of community members.
- Energy Sharing Agreement per CAU: Access detailed information on the energy distribution agreements for each CAU.
- Monthly savings (self-consumption and surplus): Track the monthly savings achieved by the community, both through self-consumed and surplus energy.
- Cumulative savings: View long-term accumulated savings to better understand the return on your renewable energy investment.
- Energy graphs: Visualize solar generation curves alongside grid consumption, self-consumed energy, and surplus energy over daily, monthly, or historical periods. This feature helps analyze consumption and production patterns to maximize efficiency.
- PV system alerts: Monitor and control the proper functioning of your photovoltaic installation. Receive alerts in case of missing generation data or underperformance.
With these features, our application provides all the tools you need to gain both a global and detailed view of your energy community.
Manage and optimize your collective self-consumption projects with our innovative platform and advanced dashboard, designed by our expert team using Power BI® (Microsoft).
What does the Premium Developer Dashboard offer?
- Global and detailed view: Access a daily-updated dashboard that compiles aggregated data from all your collective self-consumption projects on a single homepage.
- Complete member information:View basic and contact information of all registered participants. Easily filter by project or display all projects at once.
- Interactive heat map:Visualize a point-based map showing the location of all CUPS (Universal Supply Point Codes), creating a heat map of interested users. This helps you plan training and informational actions more effectively.
- Energy and economic data: Access detailed information on energy consumption and related economic costs of the CUPS connected to the self-consumption project, both in aggregated and individual formats.
- Data export: Easily download all individual and collective data—energy, economic, and environmental—of the energy community in Excel or .CSV format.
With our advanced dashboard, you’ll have all the tools you need to efficiently and effectively manage and optimize your collective self-consumption projects.
Our dedicated customer service team is here to resolve all questions and issues from energy community members, providing attentive and personalized assistance to ensure the best possible experience.
What do we offer?
- Personalized recommendations: We provide specific suggestions to help each member improve their self-consumption, optimizing energy use and maximizing savings.
- Ongoing support during the Access to Third Party Network (ATR) contract modification:
We are available to answer any questions or resolve issues throughout the process of modifying the ATR contract. - Financial support: We offer customer service for any questions or issues related to billing and payments. We help members understand their electricity bills and optimize both their energy use and spending.
- Support for prospective members: We maintain regular communication with reserve list members, informing them about the status of their application and any opportunities to join the energy community.
- Assistance during onboarding and exit processes: We guide members through the registration and deregistration processes, resolving any doubts or incidents that may arise.
- Contract holder changes: We handle name changes on contracts efficiently and hassle-free.
- Technical issue resolution: We assist with any questions or issues during the registration process on our onboarding platform, Elecsum Share. Additionally, we provide ongoing support for using the Elecsum App, ensuring members get the most out of all available features.
With our dedicated and comprehensive support, we ensure that every energy community member enjoys a smooth experience and fully benefits from their participation.